The GOG game platform is often considered one of the best out there, and they seem to have decided to outdo themselves lately.
Now, you are able to get a full refund on a game (or other product) purchased through their platform within the last 30 days - even if you’ve already played it. You can get your money back either converted into GOG Wallet funds, or actual money back in whatever way you originally chose to pay. That’s it. You get your money back, and the product is removed from your account.
Only people who actually bought the game can receive a refund for it. This means that you can’t get the money paid for a game you received as a gift from a friend. If you’ve preordered a game and are having second thoughts, you can get a refund throughout the whole waiting period, and up to 30 days after the game launches. But if you bought a package, such as a game and its DLCs as part of a bundle, you can only return the whole bundle. If you’ve bought the DLCs separately at a later point, you can return them as normal.
Still, the users on GOG’s forum are afraid - perhaps rightfully so - of a handful of that person types that could ruin the whole experience for everybody. On the other hand, it may be too soon to comment on that - it’s probably better to enjoy the feature and applaud GOG’s devotion to their userbase for as long as it lasts.
